I have bad this credit card for years.I have charged in it and paid it off more than once.
I always pay more than the the minimum payment. I have it on bill pay at my bank. I don't know how "this" time it's late! I emailed customer services and asked to have the late fee dropped and my interest rate returned to normal.
They refused stating that it is in my agreement that if it is 1 day late a fee is charged and interest rate is increased. Then they oh so kindly included a "friendly reminder" that my payment was due 2/26/13. It's already been paid. I know credit is very important.
I've been working on mine for years. I lost my home my car all the things I had worked for, for years. I built my credit back from bad to good! I know they can help and they choose not.
I think their customer service people suck and this bank sucks! I live paycheck to paycheck like most people do. Raising my interest rate kicked my ***. I know this bank has had problems reported lately.
Know I know why. They don't care about their customers just how bad they can screw them every which way. I won't use this card EVER again. I plan on cutting it up and mailing it to them with my last payment.
And I will complain about this bank to anyone and every site I can find. If I can help 1 person from getting screwed by them I am happy.
In the loss section it only lets you put in $ amount of your losses.Well I lost $35.00 in late charges and an increase in my interest rate, WHICH they haven't disclosed to me.
Review about: Payment.